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Loop Terms & Conditions

Updated 17th April 2025

Loop

Loop is a browser-based, home-built data collation platform which records and reports on quantitative data (hereafter, “anonymised data”) as it is entered by Loop users. The anonymised data relates to ministry activities undertaken by network churches who are invited, and choose, to use Loop. Data collection in Loop covers the following ministry areas:

  1. Service attendance
  2. Service online views
  3. Alpha attendance
  4. Monthly giving & income
  5. Social outreach
  6. Small group attendance
  7. Volunteer participation
  8. Kids, youth & students

Loop is located at https://loop.revitalisetrust.org/

Active users of Loop will set up a Loop Church Administrator account. Individual users registering and administrating their network church’s account will consent to providing their forename/s, surname, and workplace email address. This personal data will never be shared with other network churches and will not be accessible or viewable to other network churches.

Listen

Listen is a simple digital tool provided within Loop, which allows Loop users to run a congregational survey to ascertain what God might be saying to and through their congregations, giving Loop users the opportunity to listen and respond to their congregations in a straightforward and time-efficient manner. Some of the survey questions are pre-set, but Loop users can add their own customised questions and allow free text responses. Loop is not designed to process the personal data of survey respondents and to preserve the anonymity of the survey, you must advise congregation members not to include personal data in their free text responses. For more detail and guidance on the Listen tool, please contact impact@revitalisetrust.org.

Love Your Neighbour

The Love Your Neighbour (LYN) tool within Loop provides users with anonymised aggregated data demonstrating the impact of their social transformation activities, including measures of beneficiaries, volunteers and key activities.

Ownership and Licensing

Loop, including Listen and the LYN tool, are owned and provided by Revitalise Trust (the working name of Church Revitalisation Trust) free of charge. Their use is governed by the terms set out in the licence agreement below.

Aims

The Revitalise Trust Impact Team will gather anonymised data provided by network churches with the aim of: (i) measuring the impact of activities taking place across the network, (ii) providing Revitalise Trust with a national picture of the health of network churches, with a view to support said churches in areas where they are struggling, and (iii) enabling Revitalise Trust and network churches to gather anonymised data for necessary parties, e.g., prospective donors and supporters, Church Commissioners, and the Annual Parish Return.

As the anonymised data is quantitative in nature the individuals who submit it are not identifiable. Loop users should be aware that this non-identifiable, anonymised data might be used by their church(es) and/or Revitalise Trust to inform PCC meetings and/or the Annual Parish Return.

In addition, Revitalise Trust may access the results of any congregational survey run using via Listen, and may share the anonymous survey results with the Church of England and other stakeholders (i.e., board members and donors) for fundraising and learning purposes. Responses to Loop Users’ customised questions will not be used for this purpose.

Confidentiality

Data submitted by Loop users, and the results of any congregational surveys they run via Listen, will not be accessible or viewable to Church Administrators employed by other network churches.

Licence Agreement

The individual registering and proposing to administer their network church’s Loop Church Administrator account (the ‘Individual User’), by using Loop, is accepting this licence agreement on behalf of their network church and represents that they have the authority to bind their network church to this licence agreement. The terms ‘you’ and ‘your’ in this licence agreement shall refer to the Individual User’s network church. If the individual does not have this authority, or does not agree with the licence agreement, they must not purport to accept this licence agreement on behalf of their network church and must not use Loop.

You agree to the following licence agreement:

  1. Licence
    1. Revitalise Trust (‘we’, ‘us’) grants you a non-exclusive, revocable, non-transferable licence, for the duration of your use of Loop pursuant to this licence agreement (‘Term’)), to use Loop within the UK in compliance with this licence agreement, including the Listen tool (‘Listen’) and LYN tool provided within Loop.
    2. Your use of Loop shall be restricted to the following purposes:
      1. setting up a Loop Church Administrator account;
      2. uploading anonymised, quantitative data relating to your ministry activities, i.e. service attendance, service online views, Alpha attendance, monthly giving & income, social outreach, small group attendance, volunteer participation, and kids, youth & students; and
      3. should you choose to do so, running a congregational survey via Listen and accessing the results. For further information on Listen, please contact impact@revitalisetrust.org.
    3. You will not use Loop to copy, modify, reverse engineer, disassemble, decompile, decode, translate, adapt, download, reproduce or creative derivative works included in, the software component of Loop (including Listen and the LYN tool) in whole or in part. You will not permit any third party to use Loop.
    4. You and we agree to comply with this licence in consideration of the payment by you to us of £1 (receipt of which is hereby acknowledged).
  2. Confidentiality Subject to clause 3.i, each party undertakes that it shall not at any time disclose to any person any confidential information concerning the other party’s business, assets, affairs, customers, clients or suppliers, except (i) to its employees, officers, representatives, contractors, subcontractors or advisers (‘Personnel’) who need to know such information for the purposes of exercising the party’s rights or carrying out its obligations under or in connection with this agreement (provided that each party ensures that their Personnel comply with this Clause 2); and (ii) as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.
  3. Anonymised Data Use
    1. You agree that we may use the anonymised data that you upload to Loop for the following purposes: (i) testing and assessing Loop for functionality, efficacy, and usability, (ii) measuring the impact of activities taking place across the network, (iii) providing us with a national picture of the health of network churches, with a view to support said churches in areas where they are struggling and (iv) enabling us and network churches to provide anonymised data to necessary third parties, e.g. prospective donors and supporters, Church Commissioners, PCCs and the Annual Parish Return.
    2. You agree that we may access the results of any congregational survey you run via Listen and may share the anonymous survey results with the Church of England and other stakeholders (i.e., board members and donors) for fundraising and learning purposes. We will not use responses to your customised questions for this purpose.
  4. Data Protection
    1. We are the data controller of the Individual User’s personal data. Whilst both parties acknowledge that it is not intended to collect personal data via congregation surveys, to the extent that survey responses to customised questions inadvertently contain personal data, you are the data controller and we process the personal data on your behalf for the duration of this licence agreement.
    2. We use the Individual User’s personal data (name, email address and location information) in order to provide the Individual User’s network church with Loop services. and to gather anonymised data from the Individual User’s network church for the purposes listed under ‘Aims’ above. To the extent that congregation survey responses to customised questions inadvertently contain personal data, we will process that personal data solely for the purpose of providing the Listen services to you and in line with your instructions for processing.
    3. Personal data shall not be used other than for the above listed purposes and shall not be shared with third parties.
    4. Personal data shall be protected by technical and organisational measures to ensure the ongoing confidentiality, integrity, availability and resilience of our processing systems and services.
    5. We will only retain personal data for as long as necessary to fulfil the purposes we collected it for, including for the purpose of satisfying any legal requirements.
    6. For more information on how we process personal data, please see our privacy policy https://revitalisetrust.org/privacy-policy.
    7. You and we agree to comply with all applicable data protection and privacy legislation in force from time to time in the UK including the retained EU law version of the General Data Protection Regulation ((EU) 2016/679) (UK GDPR), the Data Protection Act 2018 (and regulations made thereunder) or any successor legislation, and all other legislation and regulatory requirements in force from time to time which apply to a party relating to the use of personal data (including, without limitation, the privacy of electronic communications).
    8. Your obligations under clause 4.vii include, where your specific congregation demographics might lead to identifiability of a person responding to a congregational survey run via Listen (e.g., due to personal characteristics such as ethnicity, age, sex etc), the obligation to notify your congregants of the possibility of them being identified and to include your Privacy Policy when you invite them to take part in the congregational survey.
    9. To preserve the anonymity of the survey, you must advise congregation members not to include personal data in their free text responses to your customised survey questions.
  5. Intellectual Property
    1. You acknowledge that all intellectual property rights in Loop (including Listen and the LYN tool) belong and shall belong to us or the relevant third-party owners (as the case may be), and you will have no rights in or to the software other than the right to use it in accordance with the terms of this licence agreement.
    2. We shall not be liable to the extent that any claim or action for any breach of a third-party intellectual property right arises directly or indirectly through the possession or use of any third-party software or through the breach of any third-party software terms by you.
  6. Termination
    1. Either party may terminate this licence agreement with immediate effect by giving written notice to the other party.
    2. Any provision of this licence agreement that expressly or by implication is intended to come into or continue in force on or after termination or expiry of this licence agreement shall remain in full force and effect.
    3. On termination, all rights granted to you under this licence agreement shall cease and you shall cease using Loop immediately. You agree that we may, but shall not be obliged to, continue to use your anonymised data submitted to Loop for the purposes set out in this licence agreement notwithstanding termination of this licence agreement.
  7. Warranty Exclusions
    1. Loop is provided on an 'as is' basis and we do not provide a warranty of any kind, express or implied, including but not limited to the warranty that the use of Loop will be uninterrupted or error-free. You agree that, in entering into this licence agreement, you did not rely on any written or oral representations of any kind.
    2. We may update or withdraw Loop at any time. Where possible, we will give you advance written notice of doing so.
    3. Access to Loop is dependent on third parties and infrastructure outside of our control. As a result, we cannot guarantee the quality, accuracy, or availability of Loop, or that use of Loop will be uninterrupted or error-free. We do not accept any responsibility for technical issues and errors of this nature or for any losses resulting from them.
    4. Loop users are solely responsible for any decisions and actions taken in response to the results they obtain from using Listen. We do not accept any responsibility for Listen survey results or for the consequences of any decisions or actions taken by Loop users in response to those results.
    5. All conditions, warranties or other terms which might have effect between the parties or be implied or incorporated into this licence agreement or any collateral contract, whether by statute, common law or otherwise, are hereby excluded, including the implied conditions, warranties or other terms as to satisfactory quality, fitness for purpose or the use of reasonable skill and care.
  8. Liability
    1. Except as expressly stated in Clause 8.ii:
      1. We shall not have any liability for any losses or damages suffered by you (or any person claiming under or through you) which fall within any of the following categories:
        1. Loss of profits.
        2. Loss of sales or business.
        3. Loss of agreements or contracts.
        4. Loss of anticipated savings.
        5. Loss of use or corruption of software, data or information.
        6. Loss of or damage to goodwill.
        7. Indirect or consequential loss; and
      2. Our total liability, whether in contract, tort (including negligence) or otherwise, shall not exceed a sum equal to the amount of consideration paid by you to us.
    2. The exclusions in Clause 8.i shall apply to the fullest extent permissible at law, but neither party shall exclude liability for:
    3. death or personal injury caused by negligence;
    4. fraud or fraudulent misrepresentation; or
    5. any other liability which may not be excluded by law.
  9. General
    1. You will not sub-license, assign, novate, charge, encumber or otherwise deal in any other manner with any of your rights and obligations under this licence agreement.
    2. This licence agreement contains the whole agreement between you and us relating to the subject matter hereof and supersedes all previous agreements, promises, assurances, warranties, representations and understandings between you and us, whether written or oral, relating to its subject matter.
    3. No variation of this licence agreement shall be effective unless it is in writing and signed by the parties (or their authorised representatives).
    4. A person who is not a party to this licence agreement shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of its terms.
    5. In this licence agreement:
      1. A reference to a statute or statutory provision is a reference to it as amended, extended or re-enacted from time to time. A reference to a statute or statutory provision includes any subordinate legislation made from time to time under that statute or statutory provision.
      2. Any words following the terms ‘including’, ‘include’, ‘in particular’, ‘for example’ or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms.

  10. Governing Law and Jurisdiction

    The laws of England apply to this licence agreement. Any disputes will be subject to the exclusive jurisdiction of the English Courts.

Revitalise Trust is the working name of Church Revitalisation Trust is a charity registered in England & Wales (no. 1174882) and a private company limited by guarantee and registered in England & Wales (no. 10754427). The registered office is at HTB Brompton Road, London, SW7 1JA.

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